Your role will be to discuss, research, and produce high-quality technical documentation that outlines the use, functionality, creation, and architecture of custom website, software and app projects.
Research, outline, write and edit new and existing documentation on project requirements
Research technology and solutions that could/will be used in the project in order to meet the project requirements
Independently gather information from subject matter experts to develop, organise, and write procedure manuals and technical specifications
Attend client meetings and go through meeting recordings to record and document client requirements.
Create relevant ER Diagrams (Entity Relationship Diagrams) that display the relationship of entity sets stored in different databases and tools
Help improve our processes and framework for documentation
Work with internal teams to obtain an in-depth understanding of the project needs and the documentation requirements.
Research and verify technical information related to the project
Analyse existing and potential content, focusing on reuse and single-sourcing opportunities.
Perform other relevant duties as needed and as assigned
Passionate about technology and anything related to the development of websites, custom software and apps.
Proven ability to learn quickly
Excellent written and verbal skills in English, with a keen eye for detail
Ability to quickly grasp complex technical concepts and make them easily understandable
Familiarity with SDLC and software development
Computer Science and Engineering background is a plus point
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