Support Packages
Support packages are bundles of hours used for ongoing client development work. The more you buy, the more economical your support works out. Please note that a minimum of 15 minutes is booked for each support request.
Support Hours | Hourly Rate | Total Cost | Get Started |
5 Hours | $150 | $750 | CHOOSE PLAN |
10 Hours | $140 | $1,400 | CHOOSE PLAN |
20 Hours | $130 | $2,600 | CHOOSE PLAN |
50 Hours | $120 | $6,000 | CHOOSE PLAN |
100 Hours | $110 | $11,000 | CHOOSE PLAN |
These services are only available for development support and maintenance work only. Work can only commence after payment for the selected package or plan has been made in full.
Any extra time accrued over and above (subject to client approval) pre-purchased hours will default to hourly charge rates if no further packages/plans are purchased.
Website Maintainance Plans
The primary goal of our Website Maintenance Plans is to keep your website fast, up-to-date and secure. This means it’s safe, healthy and working for you the way it should be!
Features | Starter Plan | Enhanced Plan | Ultimate Plan |
CMS Updates | |||
Plugin & Theme Updates | |||
Website Backups Hourly Intervals | 24 Hourly | 12 Hourly | Every Hour |
24/7 Website Uptime Monitoring | |||
Security Monitoring & Scanning | |||
Form Submission Testing | |||
Performance & Speed Optimisation | |||
Included Support Hours | 1 Hour | 2 Hours | 4 Hours |
Malware Scanning | |||
Email Support | |||
Phone Support | |||
Monthly Charge | $299 | $549 | $799 |
CHOOSE PLAN | CHOOSE PLAN | CHOOSE PLAN |