Needing Support? We're Here To Help!

Needing Support? We're Here To Help!

Has your website or product gone down or is something not functioning as it should be? Our team can get you back on track as soon as possible.

Support Packages

Support packages are bundles of hours used for ongoing client work. The more you buy, the more economical your support works out. Please note that a minimum of 15 minutes is booked for each support request.

Choose Hours
5Hours
10Hours
20Hours
50Hours
100Hours
Hourly Rate
$150
Total Cost
$750

Work can only commence after payment for the selected package or plan has been made in full.

Any extra time accrued over and above (subject to client approval) pre-purchased hours will default to hourly charge rates if no further packages/plans are purchased.

Support Packages are non-refundable once purchased.

 

Website Maintenance Plans

The primary goal of our Website Maintenance Plans is to keep your website fast, up-to-date and secure. This means it’s safe, healthy and working for you the way it should be!

Pricing
All the prices shown include GST
Starter
$299 /Month
Enhanced
Popular
$549 /Month
Ultimate
$799 /Month

CMS Updates

Plugin & Theme Updates

Website Backups Hourly Intervals

24 Hourly

12 Hourly

Hourly

24/7 Website Uptime Monitoring

Security Monitoring & Scanning

Form Submission Testing

X

Performance & Speed Optimisation

X

Included Support Hours

1 Hour

2 Hours

4 Hours

Malware Scanning

Email Support

Phone Support

Ready To Supercharge Your CX To Fuel Growth?

You want to scale. We're ready to innovate.

Let's collaborate to create impactful customer experiences for your brand. By doing so, we can help you scale, reduce costs, and improve profitability.